They had an important message for us which was about first mover advantage. They said:
"Don't let other market participants get you thinking that you are in a fight. You should just focus on your product and
make sure it's special so that you are not in competition with someone else. We didn't copy what the competitors are doing
good. We just do what we think adds value."
Now in order to grow they said you need
a team. You need ridiculous amount of energy to achieve your goal and you need talented and devoted people. Having said that they also said you don't want to hire cheap.
You also have to
find the what motivates your team members, what makes them happy at completing
their job? You then need to know to let go of control, if
you always wan't to be in control then you are looking for robots. You are
looking for people who can improve the business, that can think outside of the
box.
Xiaochen also talked about important things from the team member side. She said given that being a growing company you need people who are willing to sacrifice alot of work for the good of the company. If they are not looking for that kind of job then you and who ever do not have a future together.
She also said that you need to be aware that you need different skills so you need to find different people. She also mentioned attitude which should never be tolerated, makes sense.
And for everything to add up from your resources she said you need to think big. You
should not set up a single website and think that in 6 months alot of people
will have discovered you through google. You need to get a marketplace social
network which connects people to achieve. But I guess that depends on your business....
More about growth... Bala inspired us to read the book Traction trumps everything.
Paul Graham one of todays respected writers about startup's says: "A startup is a company designed to grow fast...the only essential thing is growth. Everything else we associate with startups follows from growth."
Now if we think a little about the word traction, then we should agree that it sounds like a new word ;). What it really stands for and what the book will to tell us is for those who read it is: "Almost every failed startup has a product. What failed startups don't have enough of are customers". The book emphasises that we should be aware that traction and product's development are equal important in weight. Like my previous blog's of Bala's lectures have indicated, getting followers is extremely important. Having wasted all your time and energy on your product not on customers is just wrong. You need to take the demo out there as soon as possible and see if people will love your visdom.
And why is this thought about taking the demo out there immediately so important? Because marketing takes time. You have multiple channels to get to your customers and getting their viral, mouth by mouth can be so helpful for you to achieve your growth and nicest of all you may not need much money to use these channels.
The book will help you identify the top channels you need to emphasise for your success. A valid point to keep in mind is that poor distribution is the number one failure of products, not the product it self and a common failure of entrepreneurs. The book even indicates that 50% of you time should be on your product and the rest on distribution (or getting out there and getting known, getting future customers). And if you manage to get one channel to work very good for you it may make huge success for you. The book will therefor help you evaluate and do tests on channels that may be promising for you business such as which channels give you the good customers and which channels only give you only bad customers who sign up and create no revenue.
The book will help you identify the top channels you need to emphasise for your success. A valid point to keep in mind is that poor distribution is the number one failure of products, not the product it self and a common failure of entrepreneurs. The book even indicates that 50% of you time should be on your product and the rest on distribution (or getting out there and getting known, getting future customers). And if you manage to get one channel to work very good for you it may make huge success for you. The book will therefor help you evaluate and do tests on channels that may be promising for you business such as which channels give you the good customers and which channels only give you only bad customers who sign up and create no revenue.
The 19 traction channels are:
1. Viral Marketing
2. Public Relations
3. Unconventional PR
4. Search Engine Marketing (SEM)
5. Social and Display ads
6. Offline Ads
7. Search Engine Optimisation (SEO)
8. Content Marketing
9. Email Marketing
10. Engineering as Marketing
11. Target Market Blogs
12. Business Development (BD)
13. Sales
14. Affiliate Programs
15. Existing Platforms
16. Trade Shows
17. Offline Events
18. Speaking Engagements
19. Community Building
In short.... Searching channels is easy, finding which one is gonna be the key to your success may be tricky. Not emphasing on the importance on getting known may be fatal for your product. This book gives insight into the framework of successful companies, how they tractioned ;).